Frequently Asked Questions
How do you get your rope to the top of the tree?
We use a throw line and a weighted throw ball, which is essentially a string with a small beanbag on the end. With the right technique, we can throw it very high! Once we’ve chosen the perfect branch, we tie the rope to the weighted end and pull it through until both sides of the rope reach the ground. It’s a fascinating process—we’ll be happy to show you when we’re on site!
Where did you learn to climb?
I had my first climbing experience at 18 in a Karri forest near Margaret River. From there, I trained in the UK and earned my NPTC tree climbing certifications. Over the past six years, I’ve gained extensive experience in the arborist industry and have been fortunate to work with incredible trees both here and abroad.
How Long until you can do the Job?
We can usually get to jobs within 1-2 weeks. During busier times or for larger, multi-day projects, it may take up to 1-2 months. We always strive to prioritize urgent or unsafe situations and pride ourselves on being flexible to meet your needs.
What time of year is best to prune a tree?
For eucalypts, the best time is during the growing season from mid-winter through summer. However, they’re hardy and can be pruned year-round with the right techniques. For deciduous trees, winter is ideal as they conserve energy and are easier to shape without leaves. In our Mediterranean climate, some deciduous trees may retain leaves year-round, making it possible to prune them anytime if they’re healthy and vigorous.
What to you do with the woodchips?
Most of our customers love keeping the woodchips for their properties. Woodchips do an amazing job protecting the soil and improving garden health. They reduce water evaporation, keep the soil cool, prevent erosion, and even enrich the soil with carbon and nitrogen as they break down. It’s incredible how much they benefit your garden!
Is that your chipper?
Yes, it is! We have a 6-inch wood chipper made in New Zealand. It’s compact enough to navigate tight spaces around properties but powerful enough to handle everything up to firewood-sized branches. We absolutely love it—it’s small but mighty!
How much is it going to cost?
The cost depends on several factors, like the size of the tree, its location, and whether you’d like to keep the firewood. Keeping firewood is a great way to save money while gaining a valuable resource—we can even split it for you, ready for winter! We’ll guide you through your options to find the best solution for your needs.
When can I put the woodchip on the garden?
You can use woodchips right away for water retention—just leave a small ring around tree and shrub stems to prevent rot. For veggie patches and flower beds, let the chips sit for a few weeks to break down the leaves. This ensures they won’t draw nitrogen from your soil before releasing it back.
Where does your firewood come from?
Our firewood comes from a mixed-species eucalypt plantation on our family farm along Carters Road. This 32-year-old plantation was planted for timber production and to increase canopy cover for land care benefits. The firewood is a by product of thinning the trees to promote healthier growth in the remaining forest.
You're Tall! Do you even need to climb?
Haha, yes, I’m 6'5". It’s definitely handy for reaching things, but trees are much taller than me! Even with my height, climbing is essential for accessing larger branches safely and efficiently.
What should we replant with?
Replanting is vital for maintaining urban tree cover and supporting the environment. Choosing the right tree for your space is essential to avoid future issues like damage or high maintenance costs. We can recommend species based on your property and years of experience managing trees in the South West. My background in permaculture design also helps me consider the bigger picture when it comes to planting.
Do you want a cup of tea?
Always! Thank you - I never say no to a good cup of tea.